BH Services Community Liaison

Job Locations US-MA-Framingham
Minimum Education Required
Bachelor's Degree
Job ID
Regular Full-Time
Number of Hours Per Week
Business Unit
Behavioral Health


Salary: $50,000


Establish key relationships with community providers to promote Advocations services and develop collaborative partnerships.


Are you ready to make a difference?

Minimum Education Required

Bachelor's Degree


  • Act as a division liaison to external community partners
  • Market BH services, continuously learn about Advocates services and keep abreast of competition
  • Identify new referral sources and build relationships with existing community partners
  • Respond to customer service needs and monitor customer satisfaction
  • Maintain ongoing contact with key referral sources through presentations, meetings, phone calls, mailings and other outreach.
  • Manage a large base of diverse referral sources and understand each referral sources problems and needs
  • Conduct market research, analyze results and develop marketing plans for Advocates services that includes monthly referral goals
  • Has effective communicates skills and can adequately describes Advocates services and successes
  • Confidently provides well prepared presentations on Advocates services
  • Has established pattern of working independently, meeting deadlines and being responsible for actions
  • Possesses data management skills to be able to track, analyze and develop program goals using data
  • Collaborates with Advocates advancement team to ensure services are marketed to the community accurately and consistently
  • Completes internal education to Advocates programs around services offered to increase internal referrals



  • Minimum of a bachelor’s degree in Social Services or other related field
  • Superior public speaking skills and ability to conduct meetings and trainings.
  • Must have sensitivity to the needs of the population.
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Must have excellent presentation skills.
  • Must have strong computer skills. Experience with Microsoft Office- PowerPoint and Excel required.
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 



Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


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