Program Manager - Deaf Services - Male Only

Job Locations US-MA-Framingham
Minimum Education Required
High School Diploma/GED
Job ID
Regular Full-Time
Number of Hours Per Week
Business Unit
BH Residential


*Starting Rate: $52,000*


Advocates is seeking enthusiastic, motivated, driven and reliable professionals to help lead a robust team of Direct Care employees in our Deaf Services environment!


Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff.


The Program Manager is responsible for the supervision and direction of a program, including providing clinical supervision and rehabilitative direction to a team of Direct Care Counselors and clients.  The Program Manager will also perform all essential functions of a Direct Care Counselor. 


Are you ready to make a difference?



Minimum Education Required

High School Diploma/GED


  • Supervise all program staff; conduct staff meetings, schedule shifts and ensure staff is up-to date on all trainings.  Develop, train, and foster the growth of Direct Care professionals.
  • Ensure that timely, efficient and appropriate services are provided to clients.
  • Participate in the Individual Action Plans (IAP) process for clients.  
  • Monitor the up-keep of the program site.  Ensure program meets safety standards and a home-like environment is maintained. 
  • Assist in budgeting for the program and assisting clients with their expenses.
  • Prepare reports as directed, including data collection and analysis.


  • Fluency in American Sign Language (ASL).
  • HS Diploma plus 5 years’ experience, BA in related field preferred.  
  • Must hold a valid driver’s license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Basic computer knowledge and ability to write comprehensive notes.
  • Strong analytical, numerical and reasoning abilities.
  • Excellent leadership skills, ability to think creatively.
  • Excellent communication skills.
  • Desire to thrive in a team-oriented environment.
  • Demonstrated understanding of and competence in serving culturally diverse populations.



Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 


Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


Keywords: ASL, deaf, HOH, LPHA, GLE, group living


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