Assistant Program Manager

Job Locations US-MA-North Reading
Minimum Education Required
High School Diploma/GED
Job ID
Regular Full-Time
Number of Hours Per Week
Business Unit
Brain Injury


*Starting rate $20.25/hour*


$1,500 sign-on bonus!


Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff. 


The Assistant Program Manager is responsible for the supervision of residents and Direct Care Staff.  This role is responsible for assisting with the schedules, appointments and activities of the program participants as well as the daily operations of the house under the supervision of the Program Manager.  The Assistant Program Manager will participate in the daily care of the residents and coordinate with Direct Care Staff as it pertains to resident documentation and paperwork. 






Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED


  • Collaboratively identify goals and objectives with program participants.  Actively participate in in-service planning meetings and development of individualized goals.  Assist with writing service plans and ensure implementation and successful follow through.  Assist program participants with taking medications and with community living skills.
  • Assists program participants with functional skills training to assist them to increase independence in areas related to directing support, healthcare management, emergency management, and daily living activities (ADLs).  Report changes in program participant’s status or behavior to the Program Manager, Residential Program Nurse and/or Residential Program Director.
  • Oversee program participants’ safety and fire safety procedures to include: fire drills, training of staff and residents, oversight of Personal Emergency Response System (PERS) and Emergency Evacuation Plan.
  • Assist with staff scheduling to ensure program coverage and budgetary compliance.
  • Actively participate in program participant, family, team and staff meetings.
  • Complete all documentation and Incident Reports, in accordance with funder requirements and Agency/Program established deadlines.
  • Supervise and assist in coordinating program activities.


  • Associate’s Degree and one year of related experience.
  • Ability to communicate effectively verbally and in writing, the ability to use good judgment.
  • Ability to organize, prioritize, plan and complete tasks independently.
  • Must have basic computer knowledge.
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.



Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 



Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


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