Office Manager

Job Locations US-MA-Framingham
Minimum Education Required
High School Diploma/GED
Job ID
Regular Full-Time
Number of Hours Per Week


Salary Range- 52-55,000


The Office Manager is responsible to coordinate and perform clerical duties as required in the program to which assigned. Office Manager will oversee and train all office staff.



Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions from our staff.


Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED


  • Analyze and organize office operations and procedures such as typing, flow of correspondence, filing, requisition of supplies, and other clerical services.
  • Evaluate office production, revise procedures, or devise new forms to improve efficiency of workflow.
  • Establish uniform practices and ensure practices are followed
  • Supervise, provide feedback and train office staff in all responsibilities. Provide backup coverage when required
  • Maintain administrative budgetary restrictions are met
  • Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
  • Prepare activities report for guidance of management.
  • Direct, develop and produce special projects as directed.
  • Answer phones providing information to service providers and support to program clients.
  • Responsible for monitoring the up-keep of the site.
  • Maintain a welcoming, trauma informed, culturally sensitive environment and treatment approach
  • Attends and actively participates in supervision and staff meetings.
  • Attend trainings as assigned; maintain necessary certifications (CPR, First Aid, MAP).
  • Adhere to all principles related to the Advocates Way.
  • Assist with medical tasks as required
  • Strictly adhere to all HIPPA regulations and maintain confidentiality at all times
  • Ensure that individuals we support are treated with dignity and respect in accordance with Advocates’ Human Rights policy.
  • Perform all duties in accordance with the agency’s policies and procedures.
  • Strictly follow all agency Performance Standards.



  • High School Diploma or GED and 3 year experience in an administrative role with supervisory responsibility
  • Must be able to perform each essential duty satisfactorily.
  • Excellent communication skills, both oral and written.
  • Must have Strong computer skills.
  • Ability to maintain strict confidentiality at all times
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations
  • Strong computer skills and report writing
  • Strong and engaging communication skills, both written and spoken.
  • A wide knowledge of the organizational and initiative branding and marketing strategies
  • Must have exceptional organizational skills and ability to multitask in busy environment.
  • Strong attention to detail
  • High energy level, superior interpersonal skills and ability to function in a team atmosphere as well as independently and be flexible with hour.
  • Ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
  • Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport individuals.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and cultivates diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience. Women, minorities, individuals with disabilities, veterans, and intersectional individuals are strongly encouraged to apply.


Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.





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