Senior Case Manager - Day Supports

Job Locations US-MA-Ashland
Minimum Education Required
High School Diploma/GED
Job ID
Regular Full-Time
Number of Hours Per Week


Starting Rate: $19.50/hour


The Senior Case Manager is responsible for ensuring that the highest quality support is afforded to all Day Habilitation members. The Senior Case Manager will also assist the Team Leader with extra assignments with a larger focus on guiding the day to day operations of the program.


Are you ready to make a difference?


Minimum Education Required

High School Diploma/GED


Responsibilities include, but are not limited to:

  • Collaborate with the Program Manager to provide continuous quality improvement of individualized programs and services through the use of both internal and community resources.
  • Assist team members with the development of program curriculum designed to promote individual growth and self determination.
  • Develop and implement comprehensive written therapeutic assessments and the implementation process for all assigned participants.
  • Ensure that all program participant’s input to their interests and preferences have been assessed and participants are assisted in achieving their personal goals.
  • Develop innovative program ideas and alternative therapeutic activities that foster individual’s empowerment and program satisfaction.
  • Develop and design activity curriculums alongside the design of program schedules.
  • Provide mentoring, and professional development opportunities to all staff assigned.
  • Convey changes in participant goals to the larger internal support team.
  • Maintain participant records as required including timely and thorough completion of necessary program assessments, progress reports and other required documentation.
  • Compile review summaries for therapeutic service plans/individual support plans.
  • Communicate census and any participant needs to the daily Multi-Disciplinary Team review meeting.
  • Ensure continuous communication between staff, participants, families, funding sources, consultants, the community, and administrative team.
  • Ensure daily attendance/billing is complete and accurate.


  • Bachelor’s Degree in related field and 1 year of related experience or 2 years of related experience.
  • Must be able to perform each essential duty satisfactorily.
  • Must have ability to communicate effectively in writing.
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
  • Must be able to multi-task with frequently changing priorities.
  • Must possess basic computer knowledge.
  • Must have a demonstrated ability to work independently and as part of a larger resource team.
  • Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport consumers.


At Advocates, the health and safety of the people in our care, our employees, and the broader community is our top priority. Effective October 18, 2021, Advocates will require all employees to be fully vaccinated against COVID-19 (i.e. both doses of Pfizer or Moderna, or a single dose of Johnson & Johnson.)


Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 



Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


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