Reentry Services Clinical Supervisor

Job Locations US-MA-Framingham
Minimum Education Required
Master's Degree
Job ID
Regular Full-Time
Number of Hours Per Week


The Reentry Services Clinical Supervisor will provide clinical supervision, consultation, and leadership to reentry navigators.  The Clinical Supervisor will facilitate evidence-based, results-oriented case management and reentry navigation and inform sound decision-making for leadership. 


Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions from our staff.


Are you ready to make a difference?

Minimum Education Required

Master's Degree


  • Provide clinical supervision and training to reentry navigation and recovery coach staff in a manner that meets professional and best-practice standards.
  • Participate in the review of the bio-psychosocial for all individuals completing the assessment intake process.
  • Review all Individual Support, Safety, and Disenrollment Plans and provide guidance to reentry navigators to ensure case management and clinical appropriateness of service delivery.
  • Provide substance abuse and mental health evaluations and counseling to participants as necessary.
  • Lead case record review and provide clinical guidance in appropriate treatment methodologies and referrals.
  • Participate in, review and approve, in conjunction with team members, participant intakes, discharges, and graduations.
  • Assist in identifying, cultivating and maintaining relationships with key operational partners to help facilitate admission of participants into housing, substance use and mental health treatment and healthcare services.
  • Establish an audit process and maintain a regular audit schedule for case management notes and data entry.
  • Assist the Project Director with Continuous Quality Improvement (CQI) design, implementation and maintenance efforts to ensure business excellence.
  • Assist with implementation and maintenance of Advocates’ policy and procedure standards.
  • Responsible for compliance with all service delivery licensing standards and requirements.
  • Ensure all necessary forms/documentation are provided within the clinical record in a complete, accurate, and timely fashion.
  • Complete case management staff’s performance evaluations according to agency standards.
  • Maintain email communication with colleagues; electronic scheduling through current software; creating and maintaining word-processing documents and spreadsheets as required by supervisor. 
  • Attend Weekly Operations Meeting and other meetings and trainings as requested by the supervisor.
  • Maintain the confidentiality of client, employee and organization issues and information.
  • Attend all trainings as assigned.
  • Attend and actively participate in supervision, staff meetings, and multidisciplinary team meetings.
  • Adheres to program procedures, guidelines, processes and protocols. 
  • Provides on-call support as required and within the team structure.
  • Provides crisis intervention and mediation as required.   



  • Master’s Degree in Social Work or counseling with two years minimum experience working with individuals in the criminal justice system.
  • Current independent license with the Massachusetts Board of Registration in Social Work or Mental Health Counseling.
  • Must have the ability to obtain security clearance to enter jails and prisons.
  • Ability to communicate effectively verbally and in writing.
  • Strong computer knowledge.
  • Ability to develop and maintain satisfactory working relationships with employees and providers.
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.


At Advocates, the health and safety of the people in our care, our employees, and the broader community is our top priority. Effective October 18, 2021, Advocates will require all employees to be fully vaccinated against COVID-19 (i.e. both doses of Pfizer or Moderna, or a single dose of Johnson & Johnson.)


Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 


Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


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