Relief Staff

Job Locations US-MA
Minimum Education Required
High School Diploma/GED
Job ID
Number of Hours Per Week


Relief Direct Care Staff is responsible to supervise individuals’ activities of daily living (ADLs), providing ongoing support, guidance, and role modeling on a consistent basis.  Facilitate individual growth in the areas of personal responsibility, social skills, and community living skills. Promote community inclusion and self-advocacy. 



Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions from our staff. 


Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED


  • Provide ongoing support, guidance and role modeling for individuals.
  • Provide individual, informal counseling with individuals to discuss concerns and develop goals as needed.
  • Assist residents with home management and community activities, self-advocacy, decision-making and empowerment, following goals appropriately.
  • Assist residents with all ADLs, including showering, dressing, grooming, toileting, mobility, feeding, taking medications, and Range of Motion (ROM) exercises, both in the home and in the community as needed.
  • Assist with weighing program participants, take vital signs, gathers and records other data as needed.
  • Assist with teaching appropriate social and independent living skills and being a positive role model
  • Encourage program participants to perform tasks as independently as possible, assisting them to participate in all activities as appropriate.
  • Attend and actively participate in resident, family, team and staff meetings and supervisions.
  • Assist program participants with taking medications in accordance with MAP regulations.
  • Accurately document observations and shift notes using computer database.
  • Alert Program Management in the event of a program participant’s change in status or behavior.
  • Complete all documentation and Incident Reports within program timelines.
  • Ensure a clean, safe and home-like environment for clients.
  • Remain alert at all times throughout scheduled work shift.
  • Participate in core training and maintain current certification of required trainings (CPR/First Aid, crisis management, MAP) and maintain certification of required trainings
  • Provide crisis intervention and access emergency services as needed.
  • Perform physical intervention in the event of a client crisis.
  • Transport individuals using Advocates vehicles, including wheelchair lift-equipped vans as well as employee’s personal vehicle as needed.



  • High School Diploma or equivalent degree required. Experience in providing direct care preferred. 
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Must be able to perform each essential duty satisfactorily.
  • Must possess strong computer skills
  • High energy level and ability to function in a team atmosphere and independently.
  • Ability to understand, speak, read and write fluent English or the language of the program assigned.
  • Ability to communicate effectively both verbally and in writing and ability to use good judgment.
  • Sensitivity to the needs of the individuals we support
  • Must have a valid driver’s license and access to an operational and insured vehicle in addition to willingness to use it to transport residents.


At Advocates, the health and safety of the people in our care, our employees, and the broader community is our top priority. Effective October 18, 2021, Advocates will require all employees to be fully vaccinated against COVID-19 (i.e. both doses of Pfizer or Moderna, or a single dose of Johnson & Johnson.)


Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 


Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


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