• Peer Recovery Support Navigator

    Job Locations US-MA-Framingham
    Minimum Education Required
    High School Diploma/GED
    Job ID
    Regular Full-Time
    Number of Hours Per Week
  • Overview

    BHPMW Logo


    Be part of the rapidly changing health care system!  The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health’s service delivery model.  The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. 


    The Peer Specialist / Recovery Coach / or Family Partner will provide work with the Behavioral Health Community Partners (BHCP) team to support Enrollees participating in CP supports and activities.

    Minimum Education Required

    High School Diploma/GED


    • Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services.
    • Model recovery principles and practices within the BHCP Team.
    • Provide support to outreach, engage and assist enrollees in identifying their recovery goals and developing recovery plans.
    • Provide linkages to recovery-oriented, peer support self-help supports and services and community-based mental health, substance use disorder, and family supports programs.
    • Provide assistance with navigating the healthcare system and provide support/assistance with transitions in care.
    • Provide support to individuals while they are in the hospital, detoxification programs, 24-hour levels of care and other levels of care, emergency departments, and out-of-home placements as well as self-help groups and 12-step programs.
    • Provide assistance with solving problems directly related to recovery, including finding sober housing, making friends, finding new uses of spare time, and improving one’s job skills.
    • Provide health and wellness coaching to Engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community.
    • Participate in all required orientation and training.
    • Learn all BHCP policies, procedures, protocols and plans and deliver support to Enrollees in compliance with them.
    • Develop knowledge about all focus populations. 
    • Learn evidence based practices identified by the BHCP and deliver services in compliance with them.
    • Assist with identifying and engaging Consumer Advisory Board members and support them in their participation.
    • Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers.  Promote strong working relationships and excellent customer service.
    • Complete required trainings and other professional development activities



    • High School Diploma or GED required and training and certification appropriate to the role; recovery coach or certified peer specialist or family partner training is preferred.  If candidate does not have relevant training/certification at the time of hire, training will be arranged by BHPMW and will be required within 6 months of hire.
    • Must have lived experience with mental health, substance use conditions, or family supporting a family member with behavioral health challenges; and be in recovery, if applicable. Prefer current or former recipient of behavioral health services.
    • Ability to use an Electronic Health Record to document medically necessary clinical services.
    • Strong skills in the areas of communication, follow through, collaboration, and customer service.
    • Strong computer skills, including proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
    • Ability to communicate effectively verbally and in writing.
    • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
    • Ability to read and write English and communicate effectively in the primary language of the program to which he/she is assigned.
    • High energy level, flexibility, superior interpersonal skills, and ability to function in a multidisciplinary team atmosphere while also working independently
    • Must hold a valid driver’s license.  Must have access to a safe, operational and insured vehicle and be willing to use it to transport Enrollees
    • Ability to perform each essential duty satisfactorily.



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