Advocates

  • Administrative Coordinator

    Job Locations US-MA-Framingham
    Job ID
    2018-4599
    Type
    Regular Full-Time
    Number of Hours Per Week
    40
  • Overview

    BHPMW Logo

     

    The Administrative Coordinator is responsible for maintaining efficient and accurate office procedures, providing clerical support to program staff, keeping meeting minutes, and maintaining administrative records.  This position is also responsible for facilitating and distributing information exchanges between Community Partner Teams and affiliated partner agencies.

     

    Be part of the rapidly changing health care system! 

     

    The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health’s service delivery model.  The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. 

     

     

    Responsibilities

    • Create and distribute written communication such as letters, memos, electronic documentation and meeting minutes.  Prepare reports, collect and analyze information, and prepare presentations.
    • Answer and direct phones calls.
    • Purchase and maintain office supplies for program.
    • Assist with the flow and information sharing of Enrollee assignments, data and information between the Community Partner Teams and affiliated partner agencies, while adhering to HIPAA regulations.
    • Coordinate appointments and professional meetings.  Serve as point of contact for meeting communications and for assuring the appropriate people participate.
    • Collaborate with Program Directors/Managers and other staff on coordination of logistics for events. 
    • Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers.  Promote strong working relationships and excellent customer service.

    Qualifications

    • High School Diploma or equivalent degree and a minimum of one year of administrative and/or project management experience required. 
    • Excellent written and verbal communication.
    • Computer skills, including proficiency with Microsoft Office Suite programs, with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies.
    • Strong interpersonal and follow-through skills.
    • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
    • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.

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