• Director of Clinical Risk Management

    Job Locations US-MA-Framingham
    Job ID
    Regular Full-Time
    Number of Hours Per Week
  • Overview


    The Director of Clinical Risk Management identifies clinical risk and develops possible solutions.  He/she oversees all high risk individuals throughout the Behavioral Health Residential service line and serves as a resource to the Directors of Clinical Services and program staff.


    Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff. 


    Are you ready to make a difference?


    • Review all referrals, provide consultation to process and participate in all referrals designated as potential High Risk.
    • Participate in evaluations and consultations of High Risk Individuals as directed by need.
    • Provide guidance and consultation to program staff and Directors of Clinical Services
    • Maintain and monitor the list of all High Risk individuals in the Behavioral Health Residential Service line.
    • Ensure that all MH Division High Risk individuals have Crisis Plans.
    • Facilitate and have oversight of delivery, training and consultation around the Decision Making Team Model (DMT).
    • Integrate Risk Management activities fully into the Quality Improvement process.
    • Proactive and assertive in identifying clinical risk, monitoring treatment plans and identifying possible solutions to clinical quandaries.
    • Proactive and assertive in identifying staff development needs related to risk and responsive with offering increased training and support in need areas.
    • Report on agency clinical risk to the Integrated Clinical Risk Team and the BH Res Quality Improvement Team.
    • Work with program staff and Directors of Clinical Services as a resource to ensure excellent treatment.
    • Maintain required certification in Safety Care and become a Safety Care trainer. Participate as a Safety Care trainer in a rotating schedule throughout the year. 
    • Develop a staff training curriculum geared towards increasing staff skill related to risk assessment; collaborative crisis planning and leadership response after a crisis event.
    • Facilitate group trainings and be responsive to individual or group training needs throughout the service line.
    • Attend and actively participate in all trainings as assigned; supervisions, team meetings and maintain necessary certifications and licenses
    • Take a leadership role within the CISM team; facilitate ongoing trainings, participate in individual and group staff debriefings, offer consultation to team members and across the service line
    • Be available for On Call Consultation to the Clinician On Call 24/7.
    • Assume on call rotation for the Intensive Group Living Environments.




    • Clinical License, Master’s degree (M.A.) in social services or other related field and 7 years related experience.
    • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations
    • High energy level, superior interpersonal skills, ability to work independently as well as part of a team
    • Strong computer knowledge.
    • Proven ability to delegate, prioritize, and meet strict deadlines.
    • Proven ability to effectively mentor and manage others.


    Advocates is an EOE/D/F/M/V.


    Why Should I Consider a Career in Human Services?

    Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


    Is Human Services a Fit for Me?

    Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


    Keyword: ACCS




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