Advocates

Bilingual Administrative Specialist / Clinic Receptionist (Spanish or Portuguese and English fluency)

Job Locations US-MA-Framingham
Job ID
2018-4055
Type
Regular Full-Time
Number of Hours Per Week
40

Overview

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff.

 

The Administrative Specialist creates a customer-friendly environment in which visitors to the clinic are greeted, phone requests are managed, and waiting room spaces are clean and welcoming.  The Administrative Specialist ensures that the general business functions of the clinic, such as scheduling and appointment reminders, function smoothly and efficiently. 

 

Are you ready to make a difference?

Responsibilities

  • Greet clinic visitors in a helpful, friendly and approachable manner.
  • Update contact information, verify insurance, and collect co-payment.
  • Respond to and direct telephone and email inquiries promptly. 
  • Schedule ongoing and intake appointments for therapists in collaboration with the Intake Director.
  • Manage filing system and storage of medical records in compliance with clinic regulations.
  • Create charts for therapist and ensure forms are filed appropriately.
  • Provide clerical and administrative support to clinical staff.
  • Ensure that the waiting rooms are clean, organized and maintained.
  • Contact appropriate department and/or personnel in cases of an emergency.

Qualifications

  • Must have a high school diploma or equivalent degree.  Fluency in English, and Spanish or Portuguese.
  • Must have valid driver’s license and access to auto.
  • Excellent written and verbal communication.
  • Excellent customer services and communication skills.  
  • Comprehensive computer knowledge.

 

Advocates is an EOE/D/F/M/V.

 

*Please, no Recruiters!

 

Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.

 

Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.

 

 

 

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