Assistant Director, Brain Injury Day and Community Services

Job Locations US-MA-Lexington
Job ID
Regular Full-Time
Number of Hours Per Week


Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff. 


Our Brain Injury Day and Community Services team provides outreach support to individuals who The Assistant Director is responsible for assisting the Director in the overall operation of our Brain Injury Day and Community Services.


Are you ready to make a difference?


  • Manage day to day program operations in compliance with credentialing regulations and agency expectations.
  • Work with the Director to interview, select, and train staff to meet service needs.
  • Supervise staff, maintain performance evaluations and ensure training completion, appropriate staffing ratios and maximized productivity.
  • Ensure upkeep of program facilities and program property in compliance with credentialing regulations and agency expectations.
  • Provide direct services, such as referral and caseload management, as appropriate.
  • Oversee medication administration, adhering to MAP regulations.
  • Ensure all case notes, billing, files and reporting meets all established requirements and deadlines.
  • Ensure the timely and sound response to, documentation and follow up of incidents.
  • Maintain open lines of communication with participants and internal/external stakeholders.  



  • Bachelor’s Degree in related field and at least two years’ experience in service coordination, and developing and implementing teaching strategies for 1:1 and group formats with individuals with disabilities, preferred.
  • Strong analytical, numerical and reasoning abilities.
  • Ability to execute a variety of decision-making models. Ability to demonstrate superior problem solving skills.
  • Ability to set priorities and handle multiple simultaneous tasks, organizing, prioritizing, planning, sequencing and completing tasks independently.
  • Strong computer skills using (Word, Excel, Outlook, etc.).
  • Excellent verbal and written communication with participants, families, funding sources, consultants, the community at large, program and administrative team.
  • Demonstrate an ability to work independently and as part of a larger resource team.
  • High energy level and superior interpersonal skills.
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.


Advocates is an EOE/D/F/M/V.


Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.


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