Behavioral Health Community Partner Project Director - BHPMW

Job ID
Regular Full-Time
Number of Hours Per Week


Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.


The Behavioral Health Community Partner (BH CP) Project Director is responsible for leading the development and project management of BHPMW’s BH CP program The BHPMW, a legal partnership formed by Advocates, South Middlesex Opportunity Council (SMOC) and Wayside Youth and Family Support Network (Wayside), was created to transform access to and the quality of behavioral health (BH) services in the MetroWest area. The BHPMW will serve as a single point of entry into the full continuum of BH and social services operated by these three agencies as well as affiliates in the community.  


Are you ready to make a difference?



  • Accountable for all aspects of the contract including all deliverables, provider performance, and members.
  • Responsible for all contract management functions and network management oversight of the consortium entities and affiliated partner delivering Community Partner supports and some administrative functions by agreement.
  • Responsible for daily operation of the BH CP including the development and implementation of all policies, procedure, protocols and plans.
  • Monitor contract and outcomes data; and report quarterly on key findings to the Executive Director and Consumer Advisory Board.
  • Develop subcontracts, MOUs and BAAs as needed, in consultation with the Compliance Officer.
  • Collaboratively develop and maintain external relations with MassHealth, ACOs, BH & LTSS CPs, CSAs, direct service providers, and others as need indicates.
  • Represent BH CP at all required external meetings.
  • Responsible for MassHealth readiness review.
  • In collaboration with the Executive Director, market BHPMW’s BHCP program with ACOs, MCEs, PCPs and other referral sources to secure adequate referrals.
  • Collaborate with the Medical Director on development of protocols and oversight of quality of care.
  • Oversees administrative functions and consortium entities preforming some of those functions, including coordinating with CFO, billing, and IT Director.
  • Ensure all IT requirements for the BHCP contract are met.
  • In collaboration with the IT Director and Executive Director, oversee contracts with care management software vendor and other vendors.
  • Implement technology/data system to track members and respond to trends and needs, in collaboration with the IT Director and the data analytics staff.
  • Serve as liaison to senior operations leads at the consortium entities and affiliated partner.
  • Oversee and provide supervision to Quality Management Committee, in collaboration with Director of Population Health/QM.
  • Convene Consumer Advisory Board, in collaboration with Advocates.
  • Develop and implement a conflict of interest policy.
  • Coordinate and collaborate with the LTSS CP in which Advocates will be an affiliated partner.


  • Master’s Degree preferred in social work, public health, business administration or a related field. Bachelor’s level candidates with extensive experience may be considered. 
  • Minimum of two years’ supervisory and management experience required.
  • Clinical experience and Massachusetts independent practice licensure preferred.  Alternatively, candidates with management experience in healthcare, behavioral healthcare, or managed care will be considered.
  • Training and experience in care management and integration of medical and behavioral health care preferred.
  • Experience in program development, collaboration, and contract management with external customers preferred.
  • Experience in developing, analyzing and utilizing data preferred.
  • Excellent written and verbal communication.
  • High energy level, superior interpersonal skills, and ability to function in a team atmosphere.
  • Computer skills, preferably including Word, Excel and Outlook
  • Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients.
  • Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.


Advocates is an EOE/D/F/M/V.


Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening. We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.


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