Director of Facilities

Job ID
Regular Full-Time
Number of Hours Per Week


Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement.  We are a strong-knit community that values the ideas and contributions of our staff. 


Serving as a member of Advocates Senior Leadership Team, the Director of Facilities provides oversight for all company facilities ensuring that all facilities are properly maintained, meet appropriate local and state codes, and remain in compliance with all oversight agencies. This person is expected to have a hands-on role in overall facilities’ operations including executing projects relating to electrical, carpentry, HVAC, and general maintenance. The Director of Facilities provides all oversight for administrative functions within the department.



Are you ready to make a difference?


  • Lead, supervise, and coordinate all functions of staff within the Facilities Department relating to the operation and maintenance of all buildings and systems, ensuring compliance with DPH, DMH, DDS, OSHA and other applicable agency regulations and standards.
  • Coordinate and oversee all facilities inspections including by town, state, and federal entities.
  • Act as liaison between tenants and landlords to ensure a safe and clean living/working environment, and between Advocates and contractors for all facilities-related projects. Serve as representative for Advocates with appropriate town officials (Housing Authority, Building Inspector, and Health Inspector).
  • Complete quarterly inspections of program sites to ensure safety and license readiness; produce reports as needed for funding sources and agency.
  • Develop, implement, and administer corrective and preventive maintenance programs for all building maintenance. Ensure maintenance is properly conducted and documented.
  • Develop and lead short and long-term plans and projects to improve the buildings and grounds.
  • Develop and maintain Disaster plans for facilities equipment, grounds, and utilities.
  • Oversee departmental quality improvement activities. Participate in collaborative efforts to facilitate solutions to agency-wide problems.
  • Develop and implement policies and procedures that guide and support the provision of departmental services, consistent with agency policies.
  • Consult independent vendors to evaluate new products and systems that could improve buildings or grounds maintenance operations, reduce energy consumption or provide cost savings.
  • Pursue educational opportunities, as required, to keep abreast of federal, state, and local regulations and technical developments.
  • Prepare and submit departmental operating and capital budgets. Monitor budget performance, create variance reports, improvement or mitigation plans as performance and circumstances dictate.
  • Contribute to Safety Management process by participating in committees and attending meetings as required.
  • Monitor all agency gas sales on monthly basis and maintain tax-exempt gas program on a yearly basis.
  • Oversee agency fleet management, including insurance, leases, and purchases.
  • Provide emergency on-call coverage for evenings and weekends.
  • Lead departmental hiring selection process for staff and supervisors.
  • Facilitate orientation of new employees to department policies and procedures.
  • Conduct performance appraisals for staff in accordance with agency policy. Encourages professional development of departmental personnel through in-service education and/or outside conferences.
  • Create and issue employee performance improvement plans and disciplinary actions in accordance with agency policy, consulting with Human Resource as necessary.
  • Participate in and coordinate department strategic planning, setting annual and long term goals.


  1. Must have a Bachelor's Degree in business, engineering, management or related field and a minimum of 2 years supervisory experience. A minimum 5-years residential housing experience. Increasingly responsible experience in building maintenance, and construction involving facility planning, construction, maintenance, and operations.
  2. Must have General Contractors License.
  3. Strong communication and interpersonal skills with the ability to communicate across all levels of the organization.
  4. Strong project management skills including coordination, communication, prioritization, troubleshooting, and adhering to budget and completion goals.
  5. Strong analytical and budgetary skills.
  6. Must be able to perform each essential duty satisfactorily.
  7. Must have strong computer knowledge. Ability to use Microsoft Office and work order/resource management systems.
  8. Must be flexible with hours to meet the needs of company operations.
  9. Must possess a valid Massachusetts driver’s license and 24 hour access to a vehicle to travel to sites as needed.
  10. Ability to communicate effectively verbally and in writing.
  11. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations.


Advocates is an EOE/D/F/M/V.


Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.


Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.



Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed