Advocates

Human Resources Coordinator

Job Locations US-MA-Framingham
Minimum Education Required
High School Diploma/GED
Job ID
2024-11227
Organization
Advocates
Type
Regular Full-Time
Number of Hours Per Week
40
Business Unit
Administration & Finance

Overview

$22/hour

The Human Resources Coordinator provides administrative support to the HR Operations Team and Benefits Team.  They respond to inquiries,  coordinate sourcing efforts, monitor benefit programs, track compliance related documents and tasks. The Human Resources Coordinator will be detail oriented, possess exceptional written and oral communication skills, have the ability to multitask, and maintain a high degree of confidentiality as it relates to Benefits and Human Resources matters.  This position can be fully on-site or hybrid.

Minimum Education Required

High School Diploma/GED

Responsibilities

  • Provide overall administrative support to the HR Operations and Benefits teams including maintaining and processing documents and records.
  • Serve as customer service contact for Benefits and HR teams; respond to manager, employee, and applicant inquiries.  Escalate questions/issues to other staff, as appropriate.
  • Coordinate candidate sourcing efforts.
  • Post job advertisements on a variety of job boards. Outreach advertising opportunities to obtain costs and availability. 
  • Register the company for external hiring events, secure representation, and maintain hiring event schedule.
  • Establish and maintain relationships with local colleges and career centers.
  • Support new hire and onboarding processes. Coordinate with other departments, submit company badge requests, ensure required paperwork is complete and in compliance with company, state, and federal guidelines.
  • Conduct and track reference checks for potential new hires as needed
  • Assist in the maintenance various employee benefit programs.
    • Enter data for benefits transactions.
    • Conduct benefits informational sessions for staff.
    • Ensure accurate accounting and reconciliation of benefits premiums and billing, investigate discrepancies, and provide information in non-routine situations.
    • Support events and information sessions with external vendors to include scheduling, securing space, set-up, and on-site management of the event.
    • Attends and actively participates in supervision and staff meetings.
  • Perform all duties in accordance with the agency's policies and procedures.
  • Adhere to all principles related to the Advocates Way.

 

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 

Qualifications

  • High school diploma or equivalent degree and 1-2 years’ experience in an office and/or customer service setting.
  • Must be able to perform each essential duty satisfactorily.
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Strong computer skills.  Experience with Microsoft Office Suite required.  Experience with recruiting software such as iCIMS and HRIS systems such as ADP a plus.
  • Strong customer-service orientation.
  • Must be able to be productive in a fast-paced deadline driven environment
  • Ability to communicate effectively, both orally and in writing and interact effectively at all levels of the organization. 
  • Must hold a valid driver’s license and have access to an operational and insured vehicle to travel between sites, as needed.
  • Must be detailed oriented and have strong organizational skills and ability to multi-task.
  • High energy level, superior interpersonal skills, and ability to work in team atmosphere, as well as independently.
  • Ability to maintain a professional approach and handle confidential materials.

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