Advocates

Assistant Program Manager

Job Locations US-MA-Grafton
Minimum Education Required
High School Diploma/GED
Job ID
2024-10709
Organization
Advocates
Type
Regular Full-Time
Number of Hours Per Week
40
Business Unit
Developmental Services

Overview

Starting Rate: $20.25/hour 

 

Promote the values, dreams and potential of individuals with developmental disabilities through education and meaningful activities. 

Minimum Education Required

High School Diploma/GED

Additional Shift Details

Saturday 830am-4:30pm, 2:30PM -1030PM - Tuesday, Wednesday, Thursday, Friday

Responsibilities

  • Demonstrate knowledge of, and commitment to, agency mission and values. 
  • Promote the mission and values of HMEA through effective leadership. 
  • Maintain accurate and complete records, reports and data necessary to meet the requirements of HMEA and other certifying or regulatory agencies. 
  • Assist and ensure program and consumer funds are handled according to HMEA policies and procedures. 
  • Maintain agency standards for confidentiality. 
  • Represent HMEA and the individuals supported in a positive and professional manner at all times. 
  • Demonstrate effective use of analytical skills, past experience and logic in order to render sound and objective decisions. 
  • Maintain day to day operations in Manager’s absence. 
  • Promote teamwork; practice open communication and respect diversity. 
  • Assist in training staff to develop skills required for professional growth. 
  • Complete required documentation in a timely and professional manner. 
  • Complete required trainings and maintain certifications. 
  • Ensure the people’s rights, privacy and confidentiality are respected and serve as the program Human Rights Officer. 
  • Promote the health and well-being of the individuals supported through ensuring quality health care and opportunities for healthy lifestyles and choices. 
  • Assist with the development and implementation of ISP goals and objectives. 
  • Support the individuals to live a meaningful and socially rich life through planning and preparation. 
  • Ensure that the home is well maintained and that it promotes a positive image for the individuals who live there. 
  • Encourage and support individuals to make independent choices to the greatest extent possible. 
  • Support the individuals to develop and maintain desired relationships 
  • Perform assigned tasks delegated by the Manager. 
  • Perform other reasonably related duties as assigned. 

 

Competencies:

  • Problem Solving- identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. 
  • Respect –shows respect for self, coworkers and the individuals supported.  
  • Interpersonal Skills- maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. 
  • Oral communication- speaks clearly and persuasively in positive or negative situations demonstrates group presentation skills. 
  • Written Communication- is able to read and write information to communicate. 
  • Planning/organizing- prioritizes and plans work activities, uses time efficiently and develops realistic action plans. 
  • Quality control- demonstrates accuracy and thoroughness and monitors own work to ensure quality. 
  • Adaptability- adapts to changes in the work environment and deals with frequent change, delays or unexpected events. 
  • Dependability- is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. 
  • Safety and security- actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. 

 

Qualifications

  • High School Diploma or equivalent. 
  • Two years’ experience in developmental disabilities/behavioral health area preferred. 
  • Valid driver’s license along with an acceptable driving status. 
  • Use of a reliable vehicle, which seats two passengers. 
  • Additional specific experience may be required. 

 

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

 

Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.

 

Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.

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