Advocates

Program Supervisor

Job Locations US-MA-Sterling
Minimum Education Required
Associate's Degree
Job ID
2024-10636
Organization
Advocates
Type
Regular Full-Time
Number of Hours Per Week
40
Business Unit
Developmental Services

Overview

Salary Rate: $22.50/hour

 

As the Program Supervisor at the Sterling Employment Center, your role is integral to the daily oversight of operations, ensuring the maintenance of facilities, vehicles, and optimal staff ratios. You will create schedules and facilitate opportunities for meaningful work, volunteerism, and community engagement tailored to individual needs.

 

Collaborating closely on the development and execution of Individual Service Plan (ISP) goals, behavior support strategies, and therapeutic services for individuals supported at the program. Thorough documentation, including assessments and evaluations, will be central to your responsibilities.

 

Leading a team of support staff, you will provide mentorship and cultivate an inclusive environment that encourages independent decision-making among individuals. You will also spearhead the recruitment, training, and supervision of Unit Supervisors, ensuring adherence to high standards of service delivery and operational excellence.

 

The Sterling Employment Center is dedicated to empowering adults with disabilities to secure meaningful job opportunities. We provide comprehensive support services to individuals ages 21 and above, aimed at enhancing job readiness skills, fostering independence, and facilitating integration into the workforce.

Minimum Education Required

Associate's Degree

Additional Shift Details

Monday-Friday 8am-4pm

Responsibilities

Competencies:

Problem Solving- identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. 

Respect –shows respect for self, coworkers and the individuals supported.  

Interpersonal Skills- maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. 

Oral communication- speaks clearly and persuasively in positive or negative situations demonstrates group presentation skills. 

Written Communication- is able to read and write information to communicate. 

Planning/organizing- prioritizes and plans work activities, uses time efficiently and develops realistic action plans. 

Quality control- demonstrates accuracy and thoroughness and monitors own work to ensure quality. 

Adaptability- adapts to changes in the work environment and deals with frequent change, delays or unexpected events. 

Dependability- is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. 

Safety and security- actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. 

Qualifications

  • Associates degree in related field preferred; experience may be considered in lieu of degree.   
  • 3 or more years’ experience working in related field.   
  • Valid driver’s license along with an acceptable driving status.   
  • Use of a reliable vehicle, which seats two passengers.   
  • Additional specific experience may be required.    

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 

Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening.  We exercise independent judgement and contribute to the overall success and benefit of the Team.

 

Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve.  We put the individual first.

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