Employment Coach

Job Locations US-MA-Sterling
Minimum Education Required
High School Diploma/GED
Job ID
Regular Full-Time
Number of Hours Per Week
Business Unit
Developmental Services


Starting Rate: $18.50/hour


As an Employment Coach at the Sterling Employment Center, you will play a pivotal role in assisting individuals with disabilities in attaining and maintaining employment. Through a combination of group and one-on-one sessions, you will provide tailored support to help participants develop essential job skills and navigate the employment process with confidence. In this role, you will experience professional growth and skill development, be exposed to clinical skills including mental health support, and gain hands-on experience in a rewarding and impactful field.


The Sterling Employment Center is dedicated to empowering adults with disabilities to secure meaningful job opportunities. We provide comprehensive support services to individuals ages 21 and above, aimed at enhancing job readiness skills, fostering independence, and facilitating integration into the workforce.



Minimum Education Required

High School Diploma/GED

Additional Shift Details



  • Demonstrate knowledge of, and commitment to, agency mission and values.
  • Demonstrate respect for, and provide information to, individuals regarding human rights, privacy, and confidentiality.
  • Follow agency policies and procedures, including work schedule, use of time off and transportation schedule.
  • Interact verbally in a professional manner with the individuals supported, families, coworkers, supervisors and community members.
  • Demonstrate the ability to set a side personal prejudices and fears to support individual(s) in taking risks and making informed decisions.
  • Maintain agency standards of confidentiality.
  • Complete required documentation in a timely and professional manner.
  • Identify local community resources and ensure individual(s) access to needed local resources on a consistent basis.
  • Maintain a respectful manner and tone of voice with others.
  • Promote teamwork and open communication among staff members and individuals supported by the program.
  • Appropriately implement teaching strategies for ISP goals and behavior plan.



  • Problem Solving- identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. 
  • Respect –shows respect for self, coworkers and the individuals supported.  
  • Interpersonal Skills- maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things. 
  • Oral communication- speaks clearly and persuasively in positive or negative situations demonstrates group presentation skills. 
  • Written Communication- is able to read and write information to communicate. 
  • Planning/organizing- prioritizes and plans work activities, uses time efficiently and develops realistic action plans. 
  • Quality control- demonstrates accuracy and thoroughness and monitors own work to ensure quality. 
  • Adaptability- adapts to changes in the work environment and deals with frequent change, delays or unexpected events. 
  • Dependability- is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. 
  • Safety and security- actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. 


  • High School Diploma or equivalent.
  • One year experience in developmental disabilities/behavioral health area preferred.
  • Valid driver’s license along with an acceptable driving status.
  • Use of a reliable vehicle, which seats two passengers.
  • Additional specific experience may be required.

HMEA, Inc is an equal opportunity employer and is committed to the principles of affirmative action.


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